Have you ever ordered something online and been thoroughly delighted with the customer service? I have, and my latest adventure reinforced my enthusiasm about online businesses. Sure, I checked them out first, and The Cat Tree Store seemed ideal for my intensely busy, athletic kitty, L’il Bear and his older brother, Shadow.
I ordered a kitty condo–free shipping–and received it within a week. L’il Bear and I proceeded to put it together. It took some effort, but it was fun, and truly easy to follow the visual instructions. Here are some pictures showing how L’il Bear helped me, and how much he and Shadow enjoy it…
The best part of this story is that one component was damaged. I merely photographed it and sent it to the owner, Nick Bulka, and immediately ordered a replacement. It came today. Nick is also known as The Pet Supply Guy. Here’s the info, and I urge you to review his pet products if you’re in need of any:
South Hill Trading Company
6 Chamberlain Rd
New Boston, NH 03070 USA
(800) 234-8504
P.S. I’m not an affiliate. Just a happy camper.