I am a member of Remote Professionals, a dynamic group that helps others learn how to be the best they can be in the field of online support. The RemoteProfessionals.com Mini-Conference for outsourcing professionals and virtual assistants is now open for registration and the public is invited to attend.
The Mini-Conference is a two-track, three class per track, virtual seminar. The first track will be tailored for those new to the industry or those who wish to brush up on (or change their approach to) basic skills. The second track will be for those who have been in the business for several years who wish to expand their reach or deepen their niche.
Do consider attending this excellent event. It will be hosted through Yugma - http://www.yugma.com. It allows presenters to use the phone line, desktop sharing and/or the chat feature at their discretion.