Customer Service Category

Fleming’s No. 1 in Customer Service

Wednesday, June 9th, 2010

Last week I made an online reservation to take my friend Ruthann Clemens for her annual birthday dinner. Fleming’s reservation form had a box for comments, so I mentioned her name and that we’d be celebrating her birthday.
Sunday we were greeted at the front desk with pleasant comments about Ruthann’s birthday, and the same held [...]

Thanks, AMCO’s Josh & Mike!

Sunday, May 30th, 2010

Yesterday was a fun-filled day. I drove to downtown Phoenix to meet some special relatives I hadn’t seen for awhile. Finding a parking place wasn’t a piece of cake. The streets were crowded with all kinds of vehicles and people…there were some costume events taking place. I was headed for the U.S. Open National [...]

How to express gratitude

Sunday, February 28th, 2010

Have you often wished for a bigger budget for promotional items and gifts? You’re in the same situation as many small business owners, but that doesn’t mean you can’t say “thank you” in many imaginative, inexpensive ways.
Your tokens of appreciation don’t need to be lavish. And clients don’t expect (or want) a constant barrage [...]

Southern Arizona Disability Rights and Resources Conference

Wednesday, February 11th, 2009

Announcing the Southern Arizona Disability Rights and Resources Conference on Saturday, April 4, 2009 at the Windemere Hotel and Conference Center. Deadline for registration is March 23, 2009. Only 200 seats available.
Who should attend? Anyone who answers “yes” to any of the following questions:

Have you ever been told you can’t do a job or [...]

NZ Cash aid kicks off for Autism Assistance dogs’ costs

Monday, August 11th, 2008

August 11, 2008  Waikato Times, New Zealand, Cash aid kicks off for Autism Assistance dogs’ costs, Donations have already begun rolling in for the three Waikato families left with a $33,000 bill after Qantas blocked their Autism Assistance dogs from being taken aboard a plane at Los Angeles Airport. But the airline itself has not fronted [...]

Qantas Stops 3 Autism Service Dogs at LAX gate

Friday, August 8th, 2008

Karen Shirk, executive director of 4 Paws for Ability in Xenia, Ohio, her dog trainers, and three newly trained autism service dogs, were blocked from their flight to New Zealand. Three families who had raised the needed funds were waiting breathlessly for the group from the agency to arrive.
Because of a mix-up and lack of [...]

Kudos to The Cat Tree Store

Tuesday, April 29th, 2008